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Take this test to see where you are in the race to revenue

Does your organization specifically brand itself through its customer acquisition/customer retention strategy, do you have the tools, people and processes in place to deliver on your customer promise every time, everyday?

Top five tips to make you a virtual rock star

If you find yourself giving more presentations online, you are not alone.  As companies and employees get busier and more scattered this trend will only increase.

How to create great email newsletters

Have you been putting off the development of your email marketing program because the thought of sitting in front of your computer for hours writing or editing makes you break out in cold sweats?

How to make your slideshow sing -- and sell

A good slide deck is often the price of entry for serious consideration by today’s buyers. Fortunately, you don’t need to be an art major to create a good deck if you follow some simple best practices with these design rules:

How to reach a new audience with authenticity

Whether you want to shape thought to influence a business investment or simply educate people on important social issues affecting their lives, the best way to do so is to present the facts, localize messages and integrate those messages.

Here are the top 5 language land mines that can blow up your sale

Some everyday language may seem harmless, but at a subconscious level it may be preventing prospects from doing business with you. These everyday words are either deal sealers or deal stealers.

What kind of experiences are your customers having?

I was working with a San Francisco Bay Area transportation company. The story begins when I entered their lobby for our first meeting. Behind the receptionist desk were these three-foot-tall letters, proudly displayed, impossible to miss: ETDBW.

When should you spend those limited marketing dollars?

What times of year do tourism-related businesses not bother spending their limited marketing dollars? Researchers at Denver-based lodging metrics company DestiMetrics have homed in on a marketing “strike zone”.

Top 4 ways to build your brand with social networking

With a sincere effort to update my statuses daily on LinkedIn, Twitter and Facebook, I can credit my social media efforts for a significant increase in brand recognition and business leads.

Four great sales techniques hidden in "The Big Short"

"The Big Short" provides hope for salespeople who sell a product or solution typically treated as boring or complex, which, with the exception of driverless cars and robots, is most products in my experience.

Why you need these four great sales tips from Jimmy Fallon

I love Jimmy Fallon’s monologue on The Tonight Show. It’s clever and topical. It’s short and interactive. It’s everything a monologue in sales is not.

Salespeople: How to know if a proposal request is a stall

If you get a request for a proposal before you’ve asked the right questions, and before your prospect has shared the compelling emotional impact of what they need to fix and their reasons, this can be a stall.
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