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Should you compromise company policies?

What do you do when a widely accepted policy that affects both culture and bottom line is challenged by a highly valued, highly productive and hard-to-replace employee?

The 12 brand archetypes – Which is yours?

What we often fail to realize is connections are just relationships. If you aren’t clear about who you are, no one is going to be interested in you. It’s critical you understand your brand, and how you should start a relationship with your customers.

Social media: Trust your strategists or summer employees?

l media is one of your brand’s most direct touch points with customers. It’s quickly becoming an arm of many brands’ customer service departments, as social media managers are frequently on the front lines when complaints or reports surface on social media. Plus, the content a brand proactively pushes out clearly shapes public perception.

How do you define your people puzzle?

A talent gap analysis illustrates the areas for opportunity and deficiency in terms of people and culture. It identifies the competencies and skills you need for future growth and compares those findings to those of your current employees.

Selfishness has a bad rap

Just like the phrase, “Put your oxygen mask on first before assisting others,” you need to take care of yourself if you are going to be an effective leader.

Smarter staffing required for restaurants, retail and franchises

Thriving small businesses are essential to Colorado because they create jobs, provide important services, promote innovation and entrepreneurship, and contribute to the vibrancy to our communities. Although minimum wage laws can adversely affect small businesses, new technology solutions are available to help them.

Where to turn when the bank declines your small business loan

Bonfire Brewing was growing so quickly it was tough to keep up with demand and needed to invest in more tanks. Unsurprisingly, the 80 tanks he needed came with a hefty price tag.

The fiduciary rule explained – How will it affect retirement?

The new fiduciary rule will also require a formal documented analysis if an advisor is recommending a client rollover their 401(k) balance to an IRA.

Onboarding experience key to effective employee retention

HR and hiring managers today want flexibility, technology, support and encouragement along the way

Reflections on a local leadership trip to Colorado Springs

An excursion like this allows you to slow down, become absorbed in deep dialogue with local thought and community leaders across sectors, demographics, backgrounds and more. You find yourself interacting from dawn until dusk with like-minded men and women who are professionally accomplished and still find time to be civically engaged.

3 simple ways to achieve goals through truth-telling

By using truth-telling to create an environment of trust, partnership and accountability, today’s leadership will create cultures they want, the engagement they need and the results they are focused on.

Want a culture of candor?

A key aspect of shifting a culture to increased candor and accuracy is how leaders are conversing and the example they are modeling. This work is done one leader and one conversation at a time.
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