Best Companies to Work for in Colorado ’09
Page 6
10
Best Company winner
T-Mobile USA
Colorado Call Centers
www.t-mobile.com
Founded: 1994
Location: Headquartered in Bellevue, Wash., with call centers in Thornton and Colorado Springs
CEO: Robert Dotson
2008 revenue: $21.9 billion (T-Mobile USA)
Colorado workers: 1,572
In a nutshell: T-Mobile USA Inc. is a wireless communications company serving more than 32.8 million customers. It has call centers in 24 U.S. locations, including Thornton and Colorado Springs.
What’s special: Both the Thornton and Colorado Springs call-center sites have localized career-development programs with current job postings, a Leadership Library, Career Development Brown Bag Learning Sessions, Job Fairs and shadow programs.
Perks: A program launched in 2009 called “Take Back Your Time” allows employees to temporarily reduce their full-time shifts to 30 to 32 hours per week, giving them extra time with friends and family during the summer months and helping the company budget.
Values: The Colorado Springs call center has a formal mentoring program called BENCH designed to prepare employees for front line leadership positions. The Thornton call center has a Role Model Representative (RMR) program in which participants are trained to provide coaching and constructive feedback to new-hire representatives, assist them with understanding their performance metrics, and take escalated calls from customers.
2008 RANK: No. 13
11
Best Company winner
DaVita Inc.
www.davita.com
Founded: 1999
Location: Headquartered in El Segundo, Calif.
CEO: Kent Thiry
2008 revenue: $5.66 billion
Colorado workers: 778
In a nutshell: DaVita Inc. is a leading provider of kidney care in the U.S., providing dialysis services and education for patients with chronic kidney failure and end-stage renal disease.
What’s special: DaVita’s Redwoods Leadership Development Program, launched in 2008, provides a great leadership experience with mentorship by senior management. The program has provided more than 60 scholarships to outstanding DaVita teammates for MBA and similar programs at leading universities. Some 37 business school graduates who have been trained in the Redwoods Program have entered leadership roles and are advancing toward senior management.
Values: DaVita values transparency and information-seeking at all levels. For example, when a DaVita vice president is present in any group of 10 or more, he or she will hold a Town Hall Meeting, where any teammate in the room can ask any question about DaVita or provide their feedback to the executive. The spontaneous, casual meetings are designed to provide teammates access to this level of leadership. Similarly, DaVita’s “Voice of the Village Calls” are held every six to eight weeks and allow teammates to hear updates from CEO Kent Thiry or COO Dennis Kogod. The calls are attended by an average of 3,000 teammates and give them a chance to connect with their senior leadership.
New to list
12
Best Company winner
The Children’s Hospital
www.thechildrenshospital.org
Founded: 1908
Location: Aurora
CEO: James Shmerling
2008 revenue: Not disclosed
Colorado workers: 3,938
In a nutshell: The Children’s Hospital provides pediatric care at its main campus and through a network that includes emergency locations, community based after-hours care sites, specialty care centers and more than 400 outreach clinics held in three states every year.
What’s special: Children’s emphasizes career development and promotion from within. Approximately 60 percent of all management and leadership positions are filled with internal candidates.
Perks: Concierge services at no extra cost for employees include car washes, oil changes, watch repairs, dry-cleaning pickup and drop-off, hotel, flights and rental car reservations. Other benefits include free use of an employee gym 24/7 and backup-care options for employees who have a temporary breakdown in their normal care arrangements. Children’s covers the majority of costs for this program.
New to list
13
Best Company winner
tw telecom
www.twtelecom.com
Founded: 1998
Location: Littleton
CEO: Larissa Herda
2008 revenue: $1.16 billion
Colorado workers: 1,091
In a nutshell: Provider of managed voice, Internet and data networking services for businesses, large organizations and carriers with offices in 75 cities in 30 states and Washington, D.C.
What’s special: As an employee-retention measure and in response to historically high fuel prices, tw telecom implemented pilot work flexibility programs in 2008. Employees in corporate finance and accounting participated in a compressed work week that allowed eligible employees to work nine rather than 10 business days in a two-week period. A second pilot is under way at tw telecom’s National Operations Center in which technical non-exempt employees work four, 10-hour days per week.
Perks: tw telecom offers an ESPP (employee stock purchase plan) to all employees. The benefit features a 15 percent discount with a look-back feature on price of option. In addition, all employees are eligible for an annual grant of stock options and/or restricted stock units based on performance and contribution to the company’s success.
New to list
14
Best Company winner
CH2M HILL
www.ch2mhill.com
Founded: 1946
Location: Englewood
CEO: Lee A. McIntire
2008 revenue: $6.4 billion
Colorado workers: 2,091
In a nutshell: CH2M Hill is a global leader in engineering, procurement, construction, management and operations for government, civil, industrial and energy clients.
What’s special: CH2M Hill is employee-owned and has long been recognized as a leading employer, including being named by Fortune one of the 100 Best Companies to Work For (2009, 2008, 2006, 2003).
Perks: Prior to their retirement, CH2M Hill offers employees access to financial counseling through either Fidelity Investments or Addison Avenue Credit Union. CH2M Hill also offers flexible work arrangements through part-time or flexible work schedules for employees who want to transition toward retirement but who may not want to stop working completely. Of its employees age 55 and older, 14 percent are working part-time or flex.
Values: CH2M Hill encourages retirees to stay connected with the firm through a quarterly retiree newsletter and a biannual retiree retreat. In 2009, CH2M Hill will also launch a corporate social networking website that will make it convenient for retirees to learn about work, mentorship, community service/volunteer and social event opportunities offered by the firm.
New to list
15
Best Company winner
Hunter Douglas Window Fashions Inc.
www.hunterdouglas.com
Founded: 1985
Location: Broomfield; headquartered in Upper Saddle River, N.J.
CEO: Richard Pellett
2008 revenue: Not disclosed
Colorado workers: 824
In a nutshell: Design, manufacture and distribution of textile window coverings.
What’s special: Hunter Douglas’ “Windows to Wellness” program is an employee-run wellness committee that features a number of health-centered intitiatives. Launched in 2006, “Windows to Wellness” includes an annual health fair with company-paid blood tests, information booths, body-mass index screenings, blood pressure and skin cancer screenings, and more.
Perks: A Weight Watchers program is held on-site and is 50 percent subsidized by Hunter Douglas. Yoga and cardio classes also are offered on-site.
Values: Hunter Douglas believes in fostering a work environment that is safe, pleasant and stimulating for all employees, thereby encouraging their creativity.
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Readers Respond
I see Quest made it again as one of the top places to work as they were listed nbr 7. That's gotta make you feel good!
Best Regards,
Steve Eller By Jim Dumbauld on 2009 08 03
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