Recent Articles from Triche Guenin
Lessons on the road to performance excellence:
What do a faith-based health care institution within a major hospital system in Colorado, an organ/tissue donation center based in Denver and a community hospital in rural Nebraska have in common? All were recently recognized as recipients of the 2014 Rocky Mountain Performance Excellence (RMPEx)...
The health care PRIME directive
In a recent joint PRIME/Colorado Health Foundation initiative to identify and jumpstart the current players in Colorado’s digital healthcare community, it became painfully obvious that these organizations were predominantly headed up by white males. And since there is documented proof that divers...
Putting Colorado on the digital health map
Two of Colorado’s primary initiatives are to be the healthiest and most innovative state in the nation. This challenge was taken on recently in a joint effort between PRIME Health and the Colorado Health Foundation. The result was the 2014 CO Digital Health Challenge. This first time type of collaborative initiative in the country consisted […]
A focus on performance excellence
The Malcolm Baldrige National Quality Award is the nation’s highest recognition for organizational performance excellence. The program was established via an act of Congress in 1987 to help jumpstart the economy and give the country a much-needed boost in recognizing those organizations that were...
Lions and tigers and bears …
With all of the changes going on in health care, the thought that having a formalized construct from which to embrace and make these changes was viewed as a way to effectively move forward in this dynamic environment. Sky Ridge decided to use the Baldrige National Performance Excellence criteria,...
Health care: Going “lean”
As an industry, health care will require innovative ways to improve access as well as deliver service effectively and efficiently. Lean methodologies, principles and tools can provide that construct. Whether implemented as a separate initiative or incorporated within some of the impending operat...
Want to improve your business game?
As an individual trying to improve your athletic abilities (e.g. playing tennis, racing a boat, competing in a triathlon), how do you go about it? There are quite a few options: read/listen to subject matter experts, observe those who are best-in-class perform, investigate best practices from those who have overcome adversity. The common theme to […]
I shoulda/coulda/woulda…
Do you ever see or hear of a product/service and wonder why you didn’t come up with that idea first and/or on your own? Do you ever come up with an idea for a product/service and wonder how to get others to know about it? The latter is what SoPE is all about – helping (healthcare) […]
Accessing your health with a touch of a button
On a recent business trip to Boston, I awoke feeling ill and wondered: • Based on the symptoms, what is the possible cause?• Are these symptoms normal or should I expect something else?• Should I go to a doctor? Who’s the best doctor to see?• And if so, where? Is it serious enough to go […]
Tough economic times mean….
Q: What do best-in-class organizations in the service, manufacturing, healthcare, education, and nonprofit/government sectors have in common? A: They commit themselves to excellence in performance and start/continue on their journey regardless of economic times. For many, excellence in performance means concentrating their efforts in one area, their core competency, such as service delivery or cus[...]
From Hattie McDaniel to Madeleine Albright: great CO women, past and present
Pride enveloped me as I entered into the hall where the 25th anniversary of the Colorado Women’s Hall of Fame was about to take place. All along the way, girl scouts from Troop 417 greeted us with excitement and awe. The energy was electric as some of the most influential women in the state gathered to […]
Health care really goes global with medical tourism
MedVoy, a global medical tourism company based in Denver, is one of the first three companies in the world to be certified by the Medical Tourism Association (MTA) as a Medical Tourism Facilitator. Medical Tourism is a growing industry which recognizes that manpower shortages, the need to leverage care, different health care delivery models, an […]