Featured Articles & Columns

  • Stop those hang-ups!

    The sound of being hung up on is the bane of every telephone prospector and sales person's efforts to sell. We try to be ...

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  • Profiting from play

    I was fortunate to spend 20 years helping grow Kinko’s. In our “formative” years, we had lots of fun. Perhaps too much ...

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  • Think tank experts

    Currently 27 million men, women and children are being held as slaves around the world—more today than in any other time in history. About 80 ...

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  • Five reasons you’re not Warren Buffett

    Buffett is legendary.  Whether it is the result of skill, luck or leverage is a matter of debate.  But the fact of the ...

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  • Unintended consequences of low interest rates

    “Low Interest Rates are Here to Stay.” “Help Solve the Interest Rate Puzzle.” “Five Reasons Rates Will Stay Low for ...

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  • Chef Laura: FIFO that FOMO!

    Chefs understand the importance of FIFO – “First In First Out”.  It’s the way we stay on top of our ...

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  • The futurist: Disrupting government

    Roger Ver has adopted the moniker “Bitcoin Jesus” and is one of the currency’s most ardent supporters as well as a ...

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  • Top 10 labor law compliance pitfalls

    Employers, HR directors and payroll managers have a lot on their plate when it comes to compliance.  It’s extremely difficult to stay ...

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  • The beauty of a routine

    Routinized work has gotten a bad reputation. I readily admit I couldn’t spend all day on an assembly line and be happy. Even ...

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  • Sales reality check: Excuses, excuses

    The telephone sits on your desk, quietly waiting to take your message to some lucky person buried deep in the spreadsheet of names you have ...

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Stop those hang-ups!

Don't people know it's rude?

By Sam Dobbins

(3) Reader Responses

Top 10 acquisition considerations

Perform your due diligence

By Rodney Rice & Ben Barnes

Profiting from play

Fun is a crucial part of business

By Todd Ordal

(2) Reader Responses

Business development: All in, all the time

Use office collaboration to grow

By John Genell

Think tank experts

Kimba Langas and Dave Terpstra

By Esty Atlas

Top five cyber security mistakes

Data security a key concern for businesses

By Chris McCurdy & Tony Buffomante

Five reasons you’re not Warren Buffett

...and you don't need to be

By James Osborne

Green Colorado 2014: Nonprofit/government

By Maria Martin & Nora Caley

Unintended consequences of low interest rates

Being prepared is the best defense

By John Trujillo

Use this mental toughness skill ...

... to boost your training and performance

By Dr. Haley Perlus

Green Colorado 2014: Transportation

By Maria Martin & Nora Caley

Chef Laura: FIFO that FOMO!

Six food and beverage trends in the pipeline

By Laura Cook Newman

(6) Reader Responses

Government disrupt, take two

Change is coming

By Thomas Frey

Readers Respond

Profiting from play

Thanks "CFO!" While we can't put "fun" on the balance sheet, it is a desirable asset! By Todd Ordal on 2014 07 31

Tech startup: PrintReleaf

@Mike - thanks for your comments. I clicked on your link, but there was no text in the article; maybe it's for subscribers only. As for PrintReleaf, I obviously disagree. Planting trees does A LOT in the 'real world'...especially given where we're planting them. Through tree planting, we provide jobs, restore water tables, rebuild local economies, all while certifiably reforesting paper. About only 1 out of every 10 sheets of paper is certified for reforestation. We, along with our partners and customers, are changing that and making an impact. You are correct when you cite that forests are cut down every day and others are planted. Unfortunately, net-net, on global scale (not 'National'), we've cut down far more than we've put back...and that's where our value proposition takes hold. Feel free to contact me at jdarragh@printreleaf.com. By Jordan Darragh on 2014 07 31

Stop those hang-ups!

Perfect timing, I am of those that will hang up perhaps in less than 1 minute. Why is it so hard for a "cold caller" to summarize to me what they are selling in three or less sentences when I directly ask them to do that within the 1st minute on the phone? I promise not to waste even one more minute of our joint time if I do not wish to hear more about what is being offered. But how do I not waste time if the caller cannot in nutshell (3 or less sentences) tell me what is being offered? After I know what the “nutshell” is then I can decide if I want to crack it open or not, pass it along to someone else I know or maybe later have someone get back to me. By Christy Yale on 2014 07 31

Stop those hang-ups!

Time article. I've received the same call for three days from the same company/solicitor for services that I don't want or need. They've been pushy, rude and inattentive. Even if I wanted or needed their services, they would not earn my business. By CFO on 2014 07 31

Stop those hang-ups!

Once again Sam you nailed it. Sad thing is that the "bad" technique you talked about is STILL being taught and used. Then sales people wonder why they cant't get people to call them back or respond in a positive way. Great article. By liz wendling on 2014 07 31

Top Company: financial services

I am genuinely happy to glance at this web site posts which contains tons of valuable facts, thanks for providing these kinds of data. By http://www.youtube.com/watch?v=7luWOFKCCCs on 2014 07 31

Profiting from play

I could not agree more! A fun work environment builds strong teams, productivity and satisfaction of both employees and clients; all of which support growth of the bottom line. By CFO on 2014 07 30

Five tools to help break out of the creative box

You're so awesome! I do not think I've truly read anything like this before. So nice to discover somebody with some original thoughts on this subject. Seriously.. many thanks for starting this up. This website is one thing that's needed on the web, someone with a little originality! By glider needs on 2014 07 29

Chef Laura: FIFO that FOMO!

Love your articles Chef Laura. However as for this one I sure hope you and your chef friends have it wrong.....except for the Beer in your Keurig. As a simple Texas Boy I am ok with most of the traditional meals are see being pushed aside. Hopefully there is a innovative chef that will find a way to make meat & potatoes on-trend and fun! By James Redou on 2014 07 28

Tech startup: PrintReleaf

I have come to see that the offset business model is just marketing. If you want to help someone, donate your products and services. Planting a tree doesn't do much in the real world, when the National Forest Service is busy spending tax dollars to clear-cut 1000s of acres. Really. http://www.summitdaily.com/news/12164808-113/clear-county-summit-everyone By Mike on 2014 07 27
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