Erin Gibbs //December 6, 2013//
There is a moment in every career when you believe your boss is crazy. And in that moment, you might be right. In fact, there might be all kinds of crazy going on – and that’s why this person ended up as your boss. They can see things in a way that others cannot. More importantly, this person can often multi-task, delegate and dispense decisions in a way that no one else can.
In business, and in particular in entrepreneurial business environments, crazy is not necessarily a negative word. Turn it around. Embrace it. Think of it as innovative, passionate and (what?) even productive.
Take that crazy boss moment and apply it to those who have created businesses that changed our language, way of living, expectations and the very culture that binds us together. Facebook is both a business, and a verb. Google is also a business and a verb. Starbucks is a coffee and an experience. Disney is also a product and an experience. In all cases, their early years – and their leaders – were probably “crazy” and comprised of people who accepted “crazy” as a normal, the way to get the company off the ground.
Your ability to show up, work hard and engage in your boss’ mission will all work to help make you have extraordinary value to the corporation, no matter your age, years of experience or skill set. Keeping up with “crazy” will likely accelerate your options within your company by leaps and bounds. When you behave with purpose and a sense of urgency, you will be noticed, appreciated and likely given greater responsibility and recognition.
Just know that you can’t outdo crazy, especially if your boss owns the business. This small fact should actually inspire you to deal with crazy in a way that others cannot. It might be what gets you noticed and moved up the ladder. Who else thinks it’s okay to have meetings at 11 p.m.? Or 6:30 a.m.? Or work Saturdays – and (gasp) work through a lunch hour? If you work for a woman CEO who happens to also be a mother, get ready for an entirely new definition of the workday.
Business meetings, legal meetings, finance and strategic planning meetings, supply-chain decisions, operations meetings – a lot of travel – and HR policy may have to fit in with school drop off and teacher meetings, pediatric appointments, sports activities – not to mention the full time slate of other obligations, interests and support work outside of work. Oh wait, there’s got to be time for friends and nurturing relationships, including a marriage. The goal? An organized soft place to fall, money to retire with, funds for childrens’ education – and the bandwidth to offer that to your organization’s staff. When (not if) that happens, maybe that staff won’t think the boss as “crazy.”
As I am a self diagnosed expert in “crazy,” and it’s been verified by those closest to me, my best employees, colleagues and assistants know that they can’t outdo me in the that department. CEO has nothing to do with corporate jargon in my world; rather it is all about leading the charge, not giving up, drive, dedication and purpose – loaded with personality and at warp speed. Entrepreneurship is about getting “it” done, whatever “it” is, not following, or spending a lot of time creating, rules.
I dare say there is not that big a gap between being a parent and being an entrepreneur. You do what needs to be done, at whatever time of day or night – in the best interest of producing the best product at a profit: a great widget that sells, or a child who becomes a great and responsible adult. The right team gets this concept: They are willing to go with the flow and it works to their advantage so they too can meet the personal demands that make their families great which, I believe, is a key part of helping make a company excel.
If you are an employee of this tireless sort, or a business colleague who wants to create a partnership or become a vendor – I have some advice with dealing with “crazy” – especially when a company is in the startup phase, which I characterize as the first three to five years in business.