Carole Jackson

 Carole is a Senior Principal in Mercer’s Global Diversity, Equity & Inclusion practice, responsible for research and consulting. She leads Mercer’s Diversity, Equity & Inclusion (DEI) research, including Let’s Get Real about Equality: When Women Thrive 2020 Global Report, one of the most comprehensive studies on workforce diversity and inclusion in the world, representing nearly 1,200 organizations with over seven million employees in 54 countries. She also works with closely with organizations to uncover where they have opportunities to improve diversity and inclusion and develop strategies to accelerate their progress.

Carole has more than 20 years of experience in Human Resources consulting, with a strong background in industrial organizational psychology, workforce analytics, technology solutions, employee research, leadership development, and DEI. Prior to joining Mercer in 2014, she held business development and consulting roles at Bersin & Associates (now Bersin by Deloitte) and TalentKeepers.

Carole is an alumna of the University of Florida and the University of Central Florida. She lives in Evergreen, Colorado with her family.