How to stay out of voicemail jail

Gary Harvey //May 16, 2013//

How to stay out of voicemail jail

Gary Harvey //May 16, 2013//

One issue many salespeople struggle with is voicemail. Prospects hide behind it, screening then simply ignoring your message. Too many voicemail failures, and you end up in what I call “voicemail jail”.

There are a number of ways to improve your chances of getting a return call from a voicemail. Here are some tips:

• Don’t pitch your product or service: It broadcasts you’re calling to sell them something.


• Practice on your own voicemail.


• Sound confident.


• Don’t talk too fast.


• Leave your phone number twice.


• Leave a message that sparks their curiosity.


• Keep your message should be short – less than 15 seconds.


• You don’t always have to tell them the name of your company and where you’re calling from.


• Your message can’t sound canned.


• Differentiate yourself from the competition.


• Asking for help works well.


• Give the person a “compelling” reason to prioritize your call.


• Remember that it’s not what you say in a voice message as much as how you say it.


• Tell them when you’ll be available to take their return call. This stops the voicemail tag game.

Try a few of these and you might see some difference in your return calls.