Top tips to boost your home’s internet performance

Ideas to help your home network operate at peak performance during these challenging times
Corporate Pods In Wall

With students and families continuing to work and learn from home, it’s never been more important to have a smart, reliable home network that delivers fast Internet speeds for everyone in the family – whether you’re on a video conference at work, in a Zoom room for school or streaming a movie or playing a game at the end of a long day.

Below are a few tips to help your home network operate at peak performance during these challenging times:

1. Check That All Cables Are Tightly Connected – Locate the Internet cable that comes into your home and connects to your gateway (router/modem). Using your fingers, gently tighten the connection by screwing the cable into the gateway until it stops. It should feel snug and tight.

2. Optimize Your Gateway’s Location – Think of your gateway as a speaker that you’re trying to hear in all rooms of your home. Place it in an open area that is central to all users, with as few walls between the gateway and the end users as possible. WiFi has difficulty penetrating metal surfaces, so try to avoid having mirrors, fireplaces (due to sheet metal) and kitchens (appliances can interfere with WiFi) between the gateway and the end user. Some of the least optimal places for a gateway include: basement, kitchen, floor, behind a TV or mirror, inside a cabinet or book shelf, in a corner or behind closed doors.

3. Keep Close Track of What’s Running on the Network – Many apps like Netflix will continue to the next episode even if the TV is off. Be sure to fully exit out of any application when it’s not actively in use.

4. Use Direct, Wired Connections If Possible – For households using the gateway for multiple business functions – perhaps mom and dad are on Microsoft Teams video conferences for work, combined with children doing distance learning – try connecting one family member who is nearest the gateway directly via ethernet cable (For newer laptops: use an ethernet adapter.)

5. Doublecheck the Network Name – Make sure you’re not unintentionally connected to xfinitywifi with “lower case.” These are public hotspots in businesses or outdoor locations, which may be slower than your in-home personal WiFi.

6. Avoid Mobile Devices Operating in “Low Power” Mode – Mobile devices go into “low power” mode to try to save battery power, which can be useful. The downside, however, is that low power mode also causes the device to operate at a slower speed. Try to leave mobile devices plugged into a power source whenever possible if they are connected to your home network. Any time the device does need to go into low power mode, be sure to turn WiFi off and back on from the mobile device afterward, so the gateway recognizes that the device is no longer in low power mode.

7. Add an Extender to Elevate Your Home WiFi Experience – As the number of connected devices in our homes continues to rise, adding a Pod – like the new xFi Pod – will boost your home WiFi experience by creating a wall-to-wall mesh network that seamlessly extends coverage throughout your home.

While we all continue to manage working, learning and connecting with loved ones from home, these tips will help to ensure your home is operating efficiently and keeping you connected to the moments that matter most.

Learn more at: https://corporate.comcast.com/our-network.

(This sponsored content is provided by Comcast NBCUniversal)

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