Recent Articles from Grace Lau
Mastering Leadership in Times of Economic Uncertainty: 3 Strategies for Success
When it comes to stressful life events, economic uncertainty can be right up there with grief, divorce and purchasing property. Poor leadership can have a catastrophic impact on a team and the organization altogether. This is especially so when the economy is fluctuating. That’s why powerful leadership strategies are so important. A good leader is […]
Mastering Work-Life Balance: Practical Steps for Entrepreneurs to Thrive
Work-life balance has become somewhat of a meme at this point. You hear it in conversations and read it in articles across the web, usually from gurus who purport that they hold the secret key to success in all parts of life. However, it’s best to approach this topic with a realistic perspective. If you […]
AI for Customer Service: 5 Easy Ways to Help Your Customers
Replacing humans with robots? Not too long ago this concept struck fear in the hearts of the general public who believed humans would soon be redundant. Luckily, the human species has warmed up to the idea of living side-by-side with cold machines. Compared to antiquated customer service teams staffed by real people, consumers have realized […]
How To Start a Fully Remote Business in 2023
From saving money on monthly overheads to increased flexibility and easier access to global talent, it is no wonder that fully remote businesses are on the rise across the world. Whether the COVID-19 pandemic has prompted you to take your business online permanently or you are an entrepreneur eager to start a fully remote business […]